> Web Store Help
How do I place my order?
You can place your order online using our secure server, by fax quoting your debit/credit card details, or by mail. Show me Leadertec contact details
How can I pay?
We accept payment by most major debit/credit cards, Paypal, International Money Orders, or personal cheques if you have a UK bank account. Please do not send cash.
What currency can I pay in?
All prices are in US dollars. You can change the quoted prices to Pounds Sterling or Euros by using the facility within the store. Please note that the converted prices are offered as a guide and sometimes differ slightly from the latest money market exchange rates.
How safe is my payment?
Our credit card services are provided by Worldpay plc, the largest bank approved internet payment processor in the world. Worldpay manage and operate a complete range of payment systems, all delivering world class solutions. The service is fully secure and bank endorsed, and utilises a range of industry standard and WorldPay unique security and fraud prevention systems, combined with fault tolerant secure server networks and firewalls. The activities of WorldPay are focused solely on the secure electronic collection, management, accounting and payment of money.
The prices look great, but what about the freight charges?
We will deliver all orders to the United Kingdom for UKŁ2.75, to Europe for €8.00 Euro and to anywhere else in the world from just US$12.50. You can check shipping costs for your area here. The US Department of Homeland Security will not currently permit parcel mail to travel on passenger aircraft and is scanning packages individually on arrival in the US. This is causing delays in postal delivery. To minimise this delay we recommend to all of our US customers that while this situation exists you choose to ship by air courier service at a cost of US$30.
How quickly will my order be delivered?
We aim to carry all products in stock for immediate delivery. If an item is temporarily unavailable you will be immediately informed by email and offered an alternative if available.
Will I have to pay any UK taxes on my purchase?
Orders supplied to countries within the European Union will have Value Added Tax at the current rate of 20% added to the value of the order. We're sorry, but that's just the way it is. Don't worry though, you'll still find our prices the lowest around. Orders supplied to countries outside the European Union will be supplied free of UK tax but may be liable to import tax in your country.
What if I am disappointed?
Our products are all of the very best quality and our aim is complete customer satisfaction. If you are unhappy with your purchase, immediately return it quoting your name, address and email address for an immediate exchange or refund.
Do you pass on my details to other companies?
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Definitely not. We value our privacy, and we know that you do too. We may occasionally mail you details of something we feel may be of interest to you, but that's it, period!
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